PRIVACY NOTICE

Last updated Apr 09, 2022

Thank you for choosing to be part of our community at SAVEBOX Technologies Private Limited, doing  business as “SAVEBOX” (" SAVEBOX," "we," "us," or "our"). We are committed to protecting your  personal information and your right to privacy. If you have any questions or concerns about this  privacy notice or our practices with regard to your personal information, please contact us at  info@savebox.in.

This privacy notice describes how we might use your information if you:

Visit our website at http://www.savebox.in 

Download and use our mobile application — Savebox eAuction  

Engage with us in other related ways ― including any sales, marketing, or events

In this privacy notice, if we refer to:

"Website," we are referring to any website of ours that references or links to this policy "App," we are referring to any application of ours that references or links to this policy,  including any listed above

"Services," we are referring to our Website, App, and other related services, including any  sales, marketing, or events

The purpose of this privacy notice is to explain to you in the clearest way possible what information we  collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy  notice that you do not agree with, please discontinue use of our Services immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the  information that we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services,  express an interest in obtaining information about us or our products and Services, when you participate in  activities on the Services or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the  Services, the choices you make and the products and features you use. The personal information we collect  may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing  addresses; billing addresses; debit/credit card numbers and other similar information. You should use your real name and details. Use of any unparliamentary words will lead to legal actions against the user

Payment Data. We may collect data necessary to process your payment if you make purchases, such as  your payment instrument number (such as a credit/debit card number), and the security code associated  with your payment instrument. All payment data is stored by Razorpay. You may find their privacy notice link(s) here: https://razorpay.com/privacy/.

All personal information that you provide to us must be true, complete and accurate, and you must notify us  of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device  characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information  does not reveal your specific identity (like your name or contact information) but may include device and  usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you  use our Services and other technical information. This information is primarily needed to maintain the  security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance  information our servers automatically collect when you access or use our Services and which we  record in log files. Depending on how you interact with us, this log data may include your IP  address, device information, browser type and settings and information about your activity in the  Services (such as the date/time stamps associated with your usage, pages and files viewed,  searches and other actions you take such as which features you use), device event information  (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet or  other device you use to access the Services. Depending on the device used, this device data may  include information such as your IP address (or proxy server), device and application identification  numbers, location, browser type, hardware model Internet service provider and/or mobile carrier,  operating system and system configuration information.

Information collected through our App

In Short: We collect information regarding your push notifications, when you use our App. If you use our App, we also collect the following information:

Push Notifications. We may request to send you push notifications regarding your account or certain  features of the App. If you wish to opt-out from receiving these types of communications, you may  turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting  and for our internal analytics and reporting purposes

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfilment of  our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below.  We process your personal information for these purposes in reliance on our legitimate business interests, in  order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal  obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and logon process. If you choose to link your account with us to a  third-party account (such as your Google or Facebook account), we use the information you allowed  us to collect from those third parties to facilitate account creation and logon process for the  performance of the contract.

To post testimonials. We post testimonials on our Services that may contain personal information.  Prior to posting a testimonial, we will obtain your consent to use your name and the content of the  testimonial. If you wish to update, or delete your testimonial, please contact us at info@savebox.in  and be sure to include your name, testimonial location, and contact information.

Request feedback. We may use your information to request feedback and to contact you about  your use of our Services.

To enable user-to-user communications. We may use your information in order to enable user-to user communications with each user's consent.

To manage user accounts. We may use your information for the purposes of managing our  account and keeping it in working order.

To send administrative information to you. We may use your personal information to send you  product, service and new feature information and/or information about changes to our terms,  conditions, and policies.

To protect our Services. We may use your information as part of our efforts to keep our Services  safe and secure (for example, for fraud monitoring and prevention).

To enforce our terms, conditions and policies for business purposes, to comply with legal  and regulatory requirements or in connection with our contract.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request,  we may need to inspect the data we hold to determine how to respond.

Fulfill and manage your orders. We may use your information to fulfill and manage your orders,  payments, returns, and exchanges made through the Services.

Administer prize draws and competitions. We may use your information to administer prize  draws and competitions when you elect to participate in our competitions.

To deliver and facilitate delivery of services to the user. We may use your information to provide  you with the requested service.

To respond to user inquiries/offer support to users. We may use your information to respond to  your inquiries and solve any potential issues you might have with the use of our Services. To send you marketing and promotional communications. We and/or our third-party marketing  partners may use the personal information you send to us for our marketing purposes, if this is in  accordance with your marketing preferences. For example, when expressing an interest in obtaining  information about us or our Services, subscribing to marketing or otherwise contacting us, we will  collect personal information from you. You can opt out of our marketing emails at any time (see the  "WHAT ARE YOUR PRIVACY RIGHTS?" below).

Deliver targeted advertising to you. We may use your information to develop and display  personalized content and advertising (and work with third parties who do so) tailored to your  interests and/or location and to measure its effectiveness.

Deliver targeted advertising to you. We may use your information to develop and display  personalized content and advertising (and work with third parties who do so) tailored to your  interests and/or location and to measure its effectiveness.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to  protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal  information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our  legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your  personal information to fulfill the terms of our contract. Legal Obligations: We may disclose your  information where we are legally required to do so in order to comply with applicable law,  governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or  law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate,  prevent, or take action regarding potential violations of our policies, suspected fraud, situations  involving potential threats to the safety of any person and illegal activities, or as evidence in litigation  in which we are involved.

More specifically, we may need to process your data or share your personal information in the following  situations:

Business Transfers. We may share or transfer your information in connection with, or during  negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of  our business to another company.

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with  third-party vendors, service providers, contractors or agents who perform services for us or on our  behalf and require access to such information to do that work. Examples include: payment  processing, data analysis, email delivery, hosting services, customer service and marketing efforts.  We may allow selected third parties to use tracking technology on the Services, which will enable  them to collect data on our behalf about how you interact with our Services over time. This  information may be used to, among other things, analyse and track data, determine the popularity of  certain content, pages or features, and better understand online activity. Unless described in this  notice, we do not share, sell, rent or trade any of your information with third parties for their  promotional purposes.

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you  visit or use the Services. These companies may use information about your visits to our Website(s)  and other websites that are contained in web cookies and other tracking technologies in order to  provide advertisements about goods and services of interest to you.

Affiliates. We may share your information with our affiliates, in which case we will require those  affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries,  joint venture partners or other companies that we control or that are under common control with us.

Offer Wall. Our App may display a third-party hosted "offer wall." Such an offer wall allows third party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance  and completion of an advertisement offer. Such an offer wall may appear in our App and be  displayed to you based on certain data, such as your geographic area or demographic information.  When you click on an offer wall, you will be brought to an external website belonging to other  persons and will leave our App. A unique identifier, such as your user ID, will be shared with the  offer wall provider in order to prevent fraud and properly credit your account with the relevant  reward. Please note that we do not control third-party websites and have no responsibility in relation  to the content of such websites. The inclusion of a link towards a third-party website does not imply  an endorsement by us of such website. Accordingly, we do not make any warranty regarding such  third-party websites and we will not be liable for any loss or damage caused by the use of such  websites. In addition, when you access any third-party website, please understand that your rights  while accessing and using those websites will be governed by the privacy notice and terms of  service relating to the use of those websites

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share information with the following third parties.

We only share and disclose your information with the following third parties. If we have processed your data  based on your consent and you wish to revoke your consent, please contact us using the contact details  provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store  information. Specific information about how we use such technologies and how you can refuse certain  cookies is set out in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy  notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this  privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or  other legal requirements). No purpose in this notice will require us keeping your personal information for  longer than twelve (12) months past the start of the idle period of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either  delete or anonymize such information, or, if this is not possible (for example, because your personal  information has been stored in backup archives), then we will securely store your personal information and  isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?  

In Short: We aim to protect your personal information through a system of organizational and technical  security measures.

We have implemented appropriate technical and organizational security measures designed to protect the  security of any personal information we process. However, despite our safeguards and efforts to secure  your information, no electronic transmission over the Internet or information storage technology can be  guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other  unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or  modify your information. Although we will do our best to protect your personal information, transmission of  personal information to and from our Services is at your own risk. You should only access the Services  within a secure environment.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

If you believe we are unlawfully processing your personal information, you also have the right to complain to  your local data protection supervisory authority. If you have questions or comments about your privacy  rights, you may email us at info@savebox.in.

Account Information

If you would at any time like to review or change the information in your account or terminate your account,  you can:

Log in to your account settings and update your user account.

Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from  our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot  problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal  requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer,  you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to  remove cookies or reject cookies, this could affect certain features or services of our Services.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking  on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You  will then be removed from the marketing email list — however, we may still communicate with you, for  example to send you service-related emails that are necessary for the administration and use of your  account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you  may:

Access your account settings and update your preferences.

Contact us using the contact information provided.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track  ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your  online browsing activities monitored and collected. At this stage no uniform technology standard for  recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT  browser signals or any other mechanism that automatically communicates your choice not to be tracked

online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about  that practice in a revised version of this privacy notice.

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated  "Revised" date and the updated version will be effective as soon as it is accessible. If we make material  changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or  by directly sending you a notification. We encourage you to review this privacy notice frequently to be  informed of how we are protecting your information.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@savebox.in or by post to:

SAVEBOX Technologies Pvt Ltd

#39, NGEF Lane, 2nd Floor, Indira Nagar,  

Bangalore, Karnataka - 560038

India

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal  information we collect from you, change that information, or delete it in some circumstances. To request to  review, update, or delete your personal information, please send a request mail to info@savebox.in.